NEW Course – Professional Service & Communication for Code Officials

The Association in partnership with CivicExcellence is pleased to announce the release of a new self-paced online Professional Service & Communication for Code Officials course.

This course is designed specifically for Building and Plumbing Officials and focuses on the practical communication skills needed to navigate these responsibilities effectively. It explores the unique challenges of working in a regulatory role, including balancing customer expectations with non‑negotiable requirements, managing high‑impact decisions, and maintaining fairness and consistency.

Member Registration: Via Member Portal – Course Registration

Registration for this course is also open to non-BOABC members. For non-member registration: Click Here

Cost: $300 plus GST

CPD Eligibility: 5 points under category A3 (you will need to self-report these points along with submitting the Certificate of Completion as proof)